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(+34) 611575560
Valencia - España
info@rentering.es

General Conditions

General Conditions

Published prices are final prices, and, unless otherwise indicated, include building fee, city taxes. Usually other expenses like water, electricity, gas and when specified- cable TV, internet and / or maid service should be paid extra. Please read the costs and prices in the property single page on the website.

If there is an inclusion of cleaning service in the rental price does not release the guest from the obligation to leave the apartment in the same hygiene and presentation in which it was received. All apartments within the network of accommodation have been personally visited by a member of Rentering who has decided joining the network and has taken the photographs posted on this site. All apartments of the network are fully furnished and equipped unless is indicated with no furniture in the property details.

Rentering is not responsible for any changes in the decoration of the apartment that the owners decide to make.

For this reason, the photos on this site are presented in order to give the future host a rough idea of the property offered.

The photos do not necessarily represent with absolute fidelity the decoration of the property.

Rentering charge a commission for it´s work. If the contract is shorter than 4 months our commission will be the 25% of the total rent period (For example if the rent deal monthly cost €600 and your stay is 3 months our commission will be €600 x 3 (months)=€1800 so taking the €1800 total rent for the period x 25% (our commission)= €450). If the contract is more than 4 months our maximum commission will be the equivalent of one month rent.

Is clarified and approved by the / owners that come when one or more renewals of this contract will be made exclusively through Rentering.

Upon the guest’s arrival in the pre-arranged time, the owner of the apartment and Rentering´s representative receives guests in the rental property.

At this time, the guest must pay the rent, guarantee deposit and commission if it was agreed previously.

Both sign the lease and the respective inventory should be checked beforehand.

The guest receives the keys to the property. This is a good opportunity for the owner to explain to his guest the overall functioning of the house.

A few days before departure, ideally, 48 hours earlier, the host and the owner have to contact to arrange an appointment for delivery of the apartment and the keys of the apartment.

This time the guest returns the keys to the property and the owner returns the deposit left on warranty then reviewed the apartment’s general condition and inventory.

Apartments must be returned in the same conditions of order and cleanliness in which they were presented to the guest.

Renter Obligations

The guest is obliged not to stay in the property superior to a number of people indicated in the contract.

Payment of the contract period must be paid in the currency always expressed in the temporary lease or contract for longer stay.

In the case where more than one guest sign the contract to be jointly responsible, guests may NOT changed in the middle of the agreed term and responsible signatory members with no communication to Rentering and get authorization.

The Guest agrees to use the property responsibly and respecting neighbors seriously.

Rentering is not responsible for those suspensions and / or interruptions of water supply, electricity, gas, cable and other existing due to causes beyond its control.

Rentering is not responsible for any robbery, for this type of situations you must go to the local police and start an administrative process through them.

RESERVATION POLICY

RESERVATIONS

Reservations apartments are made:

a) by paying 25% of the stay through banking transfer or cash or,

b) by credit card.

When the option a) has been chosen, the payment is in cash or banking transfer and is the value of 25% of the total reservation period, it must be respected. The same reservation value will be deducted when paid actual payment of rent on the day of check in or arrival.

When the option b) has been chosen not charge any amount to the credit card but the same is requested in order to confirm the reservation and the apartment elected to hold the dates requested by a particular host. Payment of the stay and the deposit is expected in cash the day after delivery of the apartment. If you cancel the reservation made by credit card we will charge you the right amount of cancellation and the value you can check in the following paragraph.

CANCELLATIONS

In the event that the guest must cancel his reservation for any reason must inform by email only, and will be debited:

1) 50% of the cost of the reserve for cancellations 30 days or more in advance.

2) 100% of the cost of the reserve for cancellations between 30 and 0 days in advance.

The same applies to bookings made by banking transfer or cash.

STAYS MINIMUM AND MAXIMUM

According to the period of stay, each apartment public specifies conditions and availability in the minimum and maximum accepted.

Most apartments are posted on this site may be reserved for a minimum stay of one week (7 days)

Some apartments only admit of one month (30 days) or several months. In both cases, this timely event is specified in the file for each apartment, please if is not in the website ask for it. Always Rentering has to double check with the owners.

Term rental contracts are not extendable.

They have a start date and end date.

EXTENDED STAY

If the guest decides to extend his stay in the apartment, it should contact Rentering to verify that the property is available for the new dates requested.

If the property is available for the period desired, the guest must notify Rentering by email (info@rentering.es) early enough to prepare a new contract for the new period, provided that the property had not received a reservation for the period requested.

If is possible the extension of stay will be charged a reserve with the same conditions mentioned in item RESERVATION POLICY.

STAY CLOSE

The amounts paid for rent are not refundable. If a guest wants to make his stay shorter, the payment made can not be refunded.

For this reason, we recommend our guests to make a reservation for the period in which they will occupy the apartment safely, and then try the hiring of additional time if necessary.

In the case of leases to several months, in which the rent is payable monthly, if a guest decides to terminate the contract early, you lose the amount left as a deposit, which is regarded as a compensation for the owner for breach of contract.

CHECK IN AND CHECK OUT

Our regular delivery apartments schedule is 9 am to 9 pm.

Apartments that need to be deliver from 12 am to 6 am has an additional €40.

If you will be arriving in the apartment between 6 am and 9 am or between 9 pm and midnight, please, state this situation so we can make arrangements to meet you in those times. This service is an additional cost of €20. Check in: 2 PM Check out: 10 AM. If a guest arrives before 2 pm and the property was unoccupied, guests may occupy it early without paying any additional cost.

If the property is occupied, wait at Check-in time.

If the guest would like to make sure the property is vacant (in case your check in is before 2 pm.) Must request the reservation of property for the day before your arrival, so paying an extra day.

If the departure time out of a guest is after 10 am and if the property had no other immediate post-booking, guests may stay in the property until the departure time that will prove more convenient without paying any additional cost.

If the property have an immediate reservation, guests must vacate the property at the time of check out or reserve the property for a day to avoid immediate reservation. The owners reserve the ultimate right of admission.

Guests are required to provide the names, number and ages of all persons who will occupy the property.

Staying in the building of more guests than the previously agreed is grounds for eviction.

RENTERING OBLIGATIONS

Rentering is in charge of all the formalities of booking a specified property for a specific period stated by the guest.

Event of an unforeseen property damage prior to guest arrival, which will make uncomfortable stay in the property selected, Rentering transmitted to host the unexpected event and offers two alternatives:

1) Relocation in another apartment of similar characteristics and amenities, if is available for the dates of your trip;

2) Return the money that has been paid for the reservation. 

Rentering is always available to all guests that are using our services or not, to provide any information they might need.

To accept all this general conditions with Rentering before to send the reservation you must print all this pages sign each one with a pen, then scan all pages and send to info@rentering.es to complete part of the agreement.

 

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Guest Signature Accepting all our General Conditions (please print your name and lastname by hand right down this signature or on the right side).

Thank you to be part of Rentering! We wish you the best stay!

Contact us:

Facebook Page: rentering.es

Instagram: @renteringvalencia

Whatsapp: (+34) 617717920

E-mail: info@rentering.es